PTIN holders without an online account should request changes to account information by sending a written request.
The request must be signed and include the requestor’s:
- Name
 - PTIN
 - Date of birth
 - Social security number
 - Clear statement of action requested
 - Updated account information
 - Note: To change your name, you must include a notarized or certified copy of a document to support the name change (social security card, marriage certificate, divorce decree, government issued photo ID, or certificate of citizenship or naturalization).
 
Send requests to:
IRS Tax Pro PTIN Processing Center
PO Box 380638
San Antonio, TX 78268
Allow 6 weeks for a reply.